About Lilac Labs

Lilac Labs is revolutionizing restaurant operations with advanced voice AI technology, helping businesses enhance customer experience and operational efficiency.

Our Mission

At Lilac Labs, we're on a mission to transform the restaurant industry through innovative voice AI solutions. We believe that technology should empower restaurants to deliver exceptional service while reducing operational complexity.

Our Story

Founded in 2020, Lilac Labs emerged from a simple observation: restaurants were struggling with staffing challenges and operational inefficiencies, particularly in drive-thru and phone ordering systems. Our founders, with backgrounds in AI and restaurant technology, set out to create a solution that would address these pain points.

Today, Lilac Labs partners with leading restaurant chains across the country, helping them leverage voice AI to improve order accuracy, reduce wait times, and enhance the overall customer experience.

Our Values

• Innovation: We continuously push the boundaries of what's possible with voice AI technology.
• Customer Success: We measure our success by the success of our customers.
• Reliability: We build solutions that restaurants can depend on, day in and day out.
• Adaptability: We evolve our technology to meet the changing needs of the restaurant industry.